Terms and Conditions – Naqsh

Effective Date: 21th Jan 2025

Welcome to Naqsh! By accessing and using our website, purchasing products, or engaging with our services, you agree to comply with and be bound by the following Terms and Conditions. These terms govern your use of our website and all transactions made with us. If you do not agree with these terms, please refrain from using our website or making a purchase.

1. General Information

These Terms and Conditions (“Terms”) apply to all users of the Naqsh website, including but not limited to browsers, customers, merchants, and contributors of content. By visiting our website or purchasing from us, you engage in our “Service” and agree to be bound by the following terms.

2. User Responsibilities

By using our website, you agree to the following:

Accuracy of Information

You agree to provide accurate, complete, and current information about yourself as required for completing transactions on our website.

Prohibited Uses

You are prohibited from using our website for any unlawful or unauthorized purpose, including but not limited to:

• Engaging in fraudulent or deceptive activities.
• Interfering with or disrupting the security, functionality, or performance of the website.
• Uploading or transmitting viruses, malware, or other harmful computer code.

Account Security

If you create an account on our site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. Notify us immediately if you suspect unauthorized use of your account.

3. Product Information

We strive to ensure that all products listed on Naqsh are accurately described and priced. However, we cannot guarantee that product descriptions, images, or pricing information are always error-free. If a product is incorrectly priced or described, we reserve the right to correct the error and cancel any affected orders.

4. Pricing and Payments

Pricing

Prices for our products are subject to change without notice. We reserve the right to modify or discontinue products at any time.

Payment Methods

Payments must be made in the manner specified on the website. Accepted payment methods include credit cards, debit cards, and third-party payment platforms.

Currency

Prices are listed in PKR and USD, and payments will be processed in the same currency unless otherwise stated.

5. Shipping and Delivery

Shipping

We offer shipping services to the locations listed on our website. Shipping charges vary based on the destination, size, and weight of your order.

Delivery Times

Estimated delivery times are provided at checkout. Delays may occur due to reasons beyond our control.

Customs and Import Duties

For international orders, customers are responsible for any customs fees, duties, or taxes that may apply.

6. Returns and Refunds

For details, please refer to the Return and Refund Policy section on our website. Generally:

• Returns are accepted within 30 days of purchase.
• Items must be unused, unwashed, and in their original condition.
• Refunds are processed after returned items are received and inspected.

7. Privacy and Data Protection

We prioritize your privacy and the protection of your personal information. By using our website, you agree to our Privacy Policy, which outlines how we collect, use, and protect your data.

8. Intellectual Property

All content on our website, including logos, text, images, graphics, videos, and trademarks, is the property of Naqsh and protected by copyright and intellectual property laws. Content may not be used for commercial purposes without explicit permission.

9. Limitation of Liability

No Warranty

We make no warranties regarding the availability, functionality, or accuracy of the website or products. Our website is provided “as is” without guarantees of uninterrupted service.

Limitation of Liability

To the fullest extent permitted by law, Naqsh will not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use or inability to use our products or website.

10. Amendments to the Terms

Naqsh reserves the right to modify or update these Terms and Conditions at any time. Changes will be posted on this page and will take effect immediately. We encourage you to review these Terms periodically for updates.

11. Termination of Access

We reserve the right to suspend or terminate access to the website at any time, without notice, if you violate these Terms or engage in unlawful activities.

Acknowledgment

By using our website or making a purchase from Naqsh, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.